Shipping and returns

Where Bliss Meets Yes - Even in Returns

We're so confident you'll love your Blyss experience that we stand behind every purchase. Your satisfaction is our promise.

Our guarantee:

  • Unopened Products: Exchange or refund within 14 days of delivery
  • Opened Products: Exchange or store credit within 14 days of delivery (credit to be used within 12 months)
  • Defective Products: Replacement within 1 year warranty period

Shipping details:

  • Free Worldwide Shipping on orders over $59
  • Contiguous US Orders under $59.00 USD: Flat-rate Standard Shipping of $8.99 USD.
  • Non-Contiguous US & Territories (AK, HI, PR): Flat-rate Standard Shipping of $14.99 USD on orders under $59.00 USD.
  • International Orders: Flat-rate Standard Shipping of $8.99 USD on orders under $59.00 USD.
  • Discreet packaging available for $7.99 on top of product/shipping costs - Plain, unmarked boxes with neutral return address
  • Processing time: 1-2 business days
  • Delivery time: 7-14 business days internationally
  • Full tracking provided with every order
  • Discrete billing appears as "BV WELLNESS LTD" on statements

Returns process:

  1. Contact us within return window via email support@blyssvibe.com
  2. Receive approval and return instructions
  3. Ship back unopened items in original packaging for full refund
  4. Opened items eligible for store credit
  5. Processing: Refunds/credits processed within 20 business days of receipt

Important return notes:

  • Customer covers return shipping costs (except for defective items)
  • Original packaging required for all returns
  • Store credits can be used for any future purchase within 1 year
  • Defective items: We cover all return shipping and provide full refund or replacement

Warranty coverage:

1-Year Quality Guarantee: All Blyss products are warranted against manufacturing defects. We'll replace any product that fails due to materials or workmanship.